Keel Square Summer Series FAQs
Where is Keel Square?
High Street West, City Centre, Sunderland, SR1 3DZ
Directions DirectionsWhat are the opening times?
Opening times vary per event. Please check below for the show you’re attending:
- Rob Lamberti pres. George Michael: 6PM – 10:30PM
- We Love The 90’s Festival: 1PM – 10:30PM
- GirlyPop: 12PM – 4:30PM
- The Bootleg Beatles: 6PM – 10:30PM
- Armand van Helden: 1PM – 10:30PM
- Road To Nashville: 12PM – 10:30PM
- Family Fest ft. K-Pop Live: 11:00AM – 8PM
Can I leave and come back?
Re-entry is not allowed. Once you’re in, you’re in.
Buy Tickets Buy TicketsWhat's the bag policy?
Bags larger than A4 size are not permitted on site. If you have a bag, security will be required to carry out a bag search. Security will carry out a search on all attendees before entering the site, to ensure no prohibited items are brought into the venue.
Buy Tickets Buy TicketsWill there be ID checks?
Yes, if the event is marked 18+. We operate Challenge 25 – bring a valid government-issued photo ID with you. If you are asked for ID and cannot present any, you will not be permitted entry.
Anyone who is under the age of 18 must be accompanied by a responsible adult aged 21 or over.
Buy Tickets Buy TicketsTickets
Where can I buy tickets?
Tickets can be purchased from our official website or ticketing partners. Please check Skiddle for remaining tickets available.
Buy Tickets Buy TicketsAre tickets refundable or exchangeable?
Tickets are non-refundable. Please speak to info@weareliverepublic.com for the official refund policy.
Buy Tickets Buy TicketsDo I need to print tickets?
Mobile tickets are fine, but printed tickets are also accepted.
Buy Tickets Buy TicketsWhat do you get with VIP?
VIP tickets include a private area, bars, posh loos, great views of the main stage, seating and more.
Limited VIP upgrades are available to purchase on Skiddle – please check individual event listings for more details.
Buy Tickets Buy TicketsTransport
Taxi Drop-Off & Pick-Up
Use the bays on High Street West or St Mary’s Boulevard. Please be aware taxis cannot wait, so instruct drivers to use designated zones.
Directions DirectionsPublic Transport
Keel Square is an 8-minute walk from Park Lane Interchange (Bus & Metro). Sunderland Station is a 6-8 minute walk, connecting to major destinations (Newcastle, York, Carlisle, Middlesbrough).
Directions DirectionsParking
There is secure parking within a 5-minute walking distance. St Mary’s Car Park (SR1 3AH), Sunniside Car Park (SR1 1UL) or The Bridges Shopping Centre (SR1 1UL). Please note charges will apply, with spaces available on a first come, first served basis.
Directions DirectionsFood & Drink
Food Vendors
A variety of catering options will be available. More information regarding selected stalls will be available shortly.
Buy Tickets Buy TicketsCan we bring our own food & drink?
No externally brought food & drink will be allowed at this event. If Food or Drink is required for medical reasons, please speak to us beforehand at info@weareliverepublic.com and bring proof of medical requirements with you.
Buy Tickets Buy TicketsAdditional Info
What you can't bring:
The following items are prohibited on site:
- Illegal substances / drugs; Legal highs / nitrous oxide (NOS);
- Weapons of any kind (including knives, knuckle dusters, etc.);
- Fireworks, flares, smoke bombs, or explosives
- Glass items (bottles, jars, mirrors)
- Alcohol (unless purchased on site)
- Large bags (bigger than A4 size)
- Professional cameras, video cameras, or recording equipment (without accreditation)
- Drones or flying devices
- Laser pens / laser equipment
- Megaphones, air horns, or amplified sound devices
- Bicycles, scooters, skateboard
- Camping equipment (tents, chairs, gazebos)
- BBQs, gas stoves, or any cooking equipment
- Aerosols
- Sharp objects (including scissors)
- Flags or banners with offensive or political messaging
- Animals (except registered assistance dogs)
- Unauthorised merchandise for sale
- Any items deemed dangerous or unsuitable by security.
Can I bring a camping chair/picnic blanket?
Camping chairs and picnic blankets are allowed, apart from Groovebox Keel SQ.
Buy Tickets Buy TicketsIs there a dress code?
Dress in what you feel comfortable in. Offensive slogans, clothing, and tracksuits are not allowed.
Buy Tickets Buy TicketsWhat's the weather forecast?
The official weather forecast will be shared on the week of the show. Please keep an eye on the weather forecast and dress appropriately.
BBC Weather BBC WeatherIs there water available?
You may bring clear empty bottles which you can re-fill at free drinking water points on site.
Buy Tickets Buy TicketsWhat stalls are there?
There will be a variety of stalls available, including merchandise and rides.
Buy Tickets Buy TicketsIs it cash or card?
We are a cashless (card/contactless only) site.
Buy Tickets Buy TicketsIs there WiFi?
There will be no WiFi on site. We advise you to set a meeting point with your friends when you arrive on site.
Buy Tickets Buy TicketsI have a Groovebox Black Card, how can I get access?
If you have a Groovebox black card and wish to attend Groovebox Keel Square, you will need to go to the box office on arrival to get your VIP entry wristband.
Buy Tickets Buy TicketsWhat happens if my wristband breaks or is lost?
Do not take it off; damaged wristbands may not be replaced. See a member of security or visit the Box Office for replacements.
Buy Tickets Buy TicketsIs there a lost property?
If you lose a personal belonging on site please visit the Box Office during or after the event. After the event, contact the organisers via this info@weareliverepublic.com. Items will be held for 30 days, then disposed of.
Buy Tickets Buy TicketsHealth & Safety
Your safety is our priority. A dedicated Welfare Tent will be available on site for anyone needing assistance. Our staff and security teams will be working throughout the event to keep everyone safe. If you feel unwell, unsafe, or uneasy at any time, please speak to a member of the team, easily identifiable in crew uniform who will be happy to help.
Buy Tickets Buy TicketsLost Child Point
Family Fest ft. K-Pop Live & GirlyPop Fest
There will be a signposted lost child point at the entrance of the venue. There will also be the option for parents to take a lost child wristband to put on their child which they can write a phone number on.
Buy Tickets Buy TicketsAccessibility
What accessibility options are there?
If you require assistance at this event please contact us beforehand via email info@weareliverepublic.com.
An accessibility viewing platform is available to those who need it, as well as accessible restrooms & ‘changing places’ across the site. The festival site is laid on flat-grounds.
Buy Tickets Buy TicketsHow can I book a carers ticket?
If you require a carer ticket, please purchase a ticket via Skiddle and contact Skiddle customer support directly, and they will assist with your request. Please email them at custcare@skiddle.com. Proof of disability/carer ID will be required.
Email Skiddle Email SkiddleAccessible/Blue Badge Parking
Accessible/Blue Badge Parking is available free of charge, without time limit in designated disabled and standard pay-and-display bays (both on and off-street).
Directions DirectionsI require medical equipment/medication/service dog support
Prescription medications must remain in their original packaging with a pharmacy label matching your ID. Medical cannabis must be declared upon entry and used within the dedicated area next to the medical tent. We recommend notifying us via info@weareliverepublic.com before the event so our security team can grant a smooth entry.
Recognized assistance dogs are welcome across the festival site. Dogs must remain on a lead or harness at all times. Due to high volume levels near stage speaker stacks, we strongly advise handlers to use discretion or provide ear protection for their animal.
Please be aware that performances will feature high-volume live music, dense crowds, and special lighting effects (including strobe lights, pyrotechnics, and lasers). Free earplugs are available upon request at all First Aid points. If you have specific accessibility questions or concerns prior to attending, please reach out to our team in advance at info@weareliverepublic.com.
Buy Tickets Buy TicketsAfter Party
Where's the afters?
There is only an official after party for Groovebox Keel Square on Saturday 29th August at The Point.
Directions DirectionsWhat's the lineup?
Groovebox Keel Square: Kepler, Job De Jong, Joss Dean & more
Buy Tickets Buy TicketsWhat's the details?
Event times are 10PM – 4AM. The venue address is The Point, Holmeside, Sunderland, SR1 3HY.
Directions DirectionsFor any other queries, please email info@weareliverepublic.com.
Tickets are selling fast, make sure you get yours today!